Privacy
Data protection declaration
Unless otherwise indicated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary at the time of signing the contract. You are not required to make your data available. Not granting the data has no consequences. This applies only as long as no divergent indications are provided in the subsequent development processes.
“Personal data” is all information that refers to an identified or identifiable natural person.
Server log files
You can visit our web pages without having to provide personal data.
With each access to our website, access data is transmitted from your Internet browser to us or to our web host / IT service provider and saved in the form of log data (so-called server log files). This saved data includes, for example, the name of the page accessed, the date and time of the access, the IP address, the amount of data transmitted and the requesting provider. The processing takes place on the basis of art. 6 letter f GDPR for the legitimate interest of ensuring the fault-free operation of our website as well as the improvement of our offer.
Your data is also transmitted between Canada. For data transmissions to Canada the EU Commission has adopted an adequacy decision.
Contact rdata protection officer
If you wish, you can contact us. The contact details of the data controller can be found in the legal notices.
You can contact our data protection officers directly here: Externe Datenschutzbeauftragte:
Swetlana Winter- CompanyCheck Deutschland GmbH
Schillerstr. 47/49
22767 Hamburg
Telephone: 0159-04328806
Initial contact with the customer via email
If you initially enter into business contact with us via e-mail, we will only collect your data (name, e-mail address, message text) in accordance with what you have provided. The data processing serves to manage and respond to your contact request.
If the contact process serves the execution of contractual measures (e.g. advice in case of interest in purchasing, preparation of the offer) or if it concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 letter b of the GDPR.
If contact is made for other reasons, data processing is carried out on the basis of art. 6 para. 1 letter f of the GDPR out of our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons that derive from your specific situation, to revoke the processing of personal data at any time, according to art. 6 (1) f of the GDPR.
We only use your e-mail address for processing your request. Your data will be deleted in compliance with the legal retention periods if you do not consent to further processing and use.
Customer accounts and orders
Customer account
When opening a customer account, we request personal data to the extent necessary. Data processing serves to improve the shopping experience and simplify order processing. Data processing takes place on the basis of art. 6 (1) lit. a of the GDPR with your permission. You can revoke your authorization at any time, by means of communication, without affecting the legitimacy of the data processing that took place up until the revocation. Subsequently, your customer account will be deleted.
Collection, processing and forwarding of personal data during orders
During the order process, we collect and process your personal data solely for the purpose of fulfilling and processing your order as well as as necessary for processing your request. The preparation of the data is necessary for the stipulation of the contract. A lack of predisposition does not allow the contract to be stipulated. The processing takes place on the basis of art. 6 paragraph 1 letter b GDPR and is necessary for the fulfillment of a contract with you.
A transmission of your data takes place, for example, to the company selected by you and to the shipping provider, payment service provider, order processing and IT service provider. In all cases, we strictly comply with the legal provisions. The volume of data transmission is limited to a minimum.
Your data is also transmitted between Canada. For data transmissions to Canada the EU Commission has adopted an adequacy decision.
Shipping and cargo management companies
Transmission of the e-mail address to shipping companies for information on the status of the shipment
As part of the fulfillment of the contract, we pass on your e-mail address to the transport company, provided that you have expressly consented to it during the order process. The purpose of the transmission is to inform you about the status of the shipment by e-mail.
Data processing takes place on the basis of art. 6 (1) lit. a of the GDPR with your permission. You can revoke your authorization at any time by notifying us or the transport company, without affecting the legitimacy of the data processing that took place up until the revocation.
Use of an external merchandise management system
To fulfill the contract, we use a goods management system as part of order processing. In this regard, the personal data requested during the order are transmitted to
ViA-Online GmbH, Kimplerstraße 296, 47807 Krefeld, Germany
Payment service provider
Using PayPal
All PayPal transactions are subject to the PayPal data protection declaration. You can find it at: https://www.paypal.com/it/webapps/mpp/ua/privacy-full?locale.x=it_IT
Using Amazon Payments
On our site we use the Amazon Payments payment service of Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxemburg; “Amazon Payments”).
The data processing serves to be able to offer you payment via the Amazon Payments service.
To connect this payment service, Amazon Payments must collect, save and analyze data (e.g. IP address, device type, browser type, location of the device) when the website is called up. In this regard, Cookies can also be used. Cookies allow your browser to be recognized.
The use of Cookies or equivalent technologies occurs on the basis of Article 15 para. 3 p. 1 of the Telemedia Law. The processing of users' personal data takes place on the basis of art. 6 para. 1 letter f of the GDPR out of our overriding legitimate interest in a customer-oriented offer of payment methods. Users have the right, for reasons arising from their particular situation, to revoke in any time such processing of your personal data.
By choosing to use "Amazon Payments", the data necessary for processing the payment will be transmitted to Amazon Payments, in order to be able to conclude the contract with you with the selected payment method. This processing takes place on the basis of art. 6, paragraph 1, lit. b of the GDPR. For more information on data processing when using the Amazon Payments payment service, please see the corresponding data protection declaration here: https://pay.amazon.com/de/help/201212490
Cookies
Our website uses Cookies. Cookies are small text files that are saved by a website on the user's hard drive. If a user calls up a website, a cookie is saved on the user's operating system. This cookie contains a characteristic sequence of symbols, which allows a unique identification of the browser the next time the website is called up.
Cookies are saved on your computer. For this reason, you have full control over the use of Cookies. By selecting corresponding technical settings in your internet browser, you can receive notification when Cookies are set, decide whether to accept them individually, as well as save Cookies and prevent the transmission of the data contained therein. Cookies already saved can be deleted at any time. However, we warn you that this way, you will not be able to use all the functions of this website.
Below, you can find out how to manage the cookies of the main browsers (or even disable them):
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=it
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safaris: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Insofar as no further information is provided in the following data protection declaration, we only use these technically necessary Cookies to make our offer more user-friendly, effective and secure. Furthermore, cookies allow our systems to recognize your browser even after you have changed pages and therefore offer you services. Some functions of our website cannot be offered without the use of Cookies. For these it is in fact necessary for the browser to be recognized even after changing pages.
The use of Cookies or equivalent technologies occurs on the basis of article 25 paragraph. 2 of the Telemedia Act (TTDSG). The processing takes place on the basis of art. 6 para. 1 letter f of the GDPR from our overriding legitimate interest in ensuring the optimal functioning of the website as well as in the simple and effective configuration of our offer.
You have the right, for reasons deriving from your specific situation, to revoke the processing of your personal data at any time, which takes place on the basis of art. 6 (1) lit. f of the GDPR.
Rights of interested parties and duration of saving
Save duration
Upon completion of the contract, the data is first saved for the duration of the guarantee period, i.e. in compliance with the legislative retention periods, in particular from a tax and commercial point of view, and then deleted after the expiry period, provided that you have not consented to further processing and use.
Rights of the interested party
If the legal provisions are present, you have the rights from Articles 15 to 20 of the GDPR: right to information, authorization, deletion, limitation of processing and data transferability.
Furthermore, according to Art. 21 (1) GDPR, you have a right of revocation against processing, which is based on art. 6 (1) GDPR, as well as against processing for the purpose of direct advertising.
Right to complain to the supervisory authorities
According to the art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you suspect that the processing of your personal data has not taken place regularly.
You can appeal, among others, to the responsible supervisory authority who can be reached at the following contact details:
Hamburgischer Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str 22, 7. OG
20459 Hamburg
Tel.: +49 40 428544040
Fax: +49 40 428544000
E-Mail: mailbox@datenschutz.hamburg.de
Right of revocation
If the processing of the listed personal data is based on our legitimate interest in accordance with Art. 6 par. 1 letter f of the GDPR, you have the right, for reasons arising from your particular situation, to revoke this processing at any time with effect for the future.
After revocation, the processing of the data concerned will cease, unless we can demonstrate mandatory and protection-related reasons for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
last update: 04.22.2025